Refund Policy

Return/Replacement are applicable only in the following cases:

1. Defective product upon delivery.
2. Received a different product than ordered.

If your product meets either of the above criteria, please email at studio@eesomealley.com  with your order number and a clear unboxing video demonstrating the issue within 3 days of delivery. We will then assist you with the return process and provide free doorstep pickup services upon approval.

Please note:
- Returns/Replacement are not applicable for dissatisfaction with the product. We recommend reviewing the product description, size guide.
- Certain items such as custom orders, sale items, and gift cards are non-returnable.

For further assistance or inquiries, reach out to us a studio@eesomealley.com   . 

Thank you for your cooperation